Home Reviews Sendinblue vs Mailchimp – Email Marketing Compared

Sendinblue vs Mailchimp – Email Marketing Compared


On this evaluation article we’ll study Sendinblue vs Mailchimp – two widespread e-mail promoting and advertising and promoting and advertising automation platforms.

Historically, every Sendinblue and Mailchimp started out as e-mail promoting and advertising devices, and steadily developed into holistic all-in-one promoting and advertising platforms.

As we speak, every these platforms have a wide range of choices along with promoting and advertising automation, behavioral concentrating on and purchaser relationship administration (CRM) capabilities.

Furthermore, as well as they assist plenty of channels aside from e-mail; along with digital adverts, landing pages, SMS promoting and advertising and website online chat.

To allow you get in all probability essentially the most out of this textual content, we’ve picked an vital choices from Sendinblue and Mailchimp, and grouped them into six distinct operate models. Moreover, we’ve highlighted the vital factor variations between Sendinblue vs Mailchimp in each of these models.

  1. Email guidelines administration: This operate set discusses each platform’s guidelines administration choices equal to segmentation, contact profiles and CRM capabilities.
  2. Marketing automation: Right here we speak concerning the automation and personalization capabilities of each platform, equal to behavioral concentrating on, personalization, and ship time optimization.
  3. Marketing channels: On this operate set, we study the channels aside from e-mail which may be on the market on each platform. Examples embody paid digital adverts, SMS promoting and advertising, website online chat and postcards.
  4. Reporting, analytics and insights: This half discusses the numerous reporting decisions on the market in each platform equal to e-mail click on on/open fees, provide statistics, and viewers demographics. It moreover highlights just some data-driven advertising marketing campaign insights and ideas which may be distinctive to Mailchimp.
  5. Further devices: Right here we speak about just some devices that aren’t strictly related to e-mail promoting and advertising or promoting and advertising automation. They embody social media administration software program program, content material materials administration software program and website online builder.
  6. Pricing: Lastly, we speak concerning the pricing patterns of every platforms and share a suggestion based totally on the patron’s requirement.

Let’s get started.

Email Record Administration Options

Each Sendinblue and Mailchimp provide a unbelievable set of elementary and superior e-mail guidelines administration choices of their free plan. Sendinblue lets you create a near-unlimited number of e-mail lists.

mailchimp audience dashboard 2020

Mailchimp treats e-mail lists in any other case. They’re often known as Audiences. An viewers can have plenty of segments and behaves nearly very like an e-mail guidelines.  Nevertheless, Mailchimp presents just one, Three and 5 audiences of their Free, Necessities and Customary plans. The Premium plan has limitless audiences.

sendinblue audience managment

A elementary distinction between Sendinblue and Mailchimp is that in Sendinblue, a contact in plenty of lists is counted solely as quickly as. Whereas in Mailchimp, a contact in plenty of lists (audiences) is counted plenty of cases.

In several phrases, if in case you may have the equivalent contact in three separate e-mail lists, Sendinblue will rely it as one, and Mailchimp will rely it as three. This acquired’t be an impediment for Mailchimp prospects since a single viewers can have plenty of segments.

Viewers Segmentation and Tags

In phrases of segmentation, every Sendinblue and Mailchimp provide unbelievable segmentation capabilities based totally on guidelines properties and totally different requirements. For event, it’s possible you’ll add {{custom}} fields equal to Cellphone Quantity or First Buy to your guidelines and create segmented audiences based totally on that.

mailchimp segmentation options based on campaign activity

Mailchimp can part lists based totally on subscriber information (equal to location, e-mail shopper), advertising marketing campaign train (automation behaviour, e-mail opens), predicted demographics (age fluctuate and gender) and {{custom}} events (app and web train).

sendinblue segmentation features

Sendinblue helps segmentation based totally on e-mail train, and {{custom}} event information. You’ll be able to retailer as many contacts as you want, along with an infinite number of events and attributes (tags are coming rapidly).

Tags in Mailchimp: Mailchimp presents an additional property often known as tags. You’ll be able to assign tags to your contacts and create extraordinarily targeted campaigns using every tags and {{custom}} fields.

Tags shouldn’t on the market in Sendinblue, nonetheless, it’s possible you’ll merely use a workaround. You’ll be able to create a {{custom}} self-discipline often known as Tags in your e-mail guidelines and use the AND property when developing your viewers.

CRM Instruments

mailchimp crm people profile

Adopting a {{custom}} customer-first technique is integral to the success of B2C enterprise. That’s why AIO promoting and advertising platforms equal to Sendinblue and Mailchimp have built-in CRM choices equal to contact profiles, which is a loyal internet web page for each explicit particular person contact in your account. You’ll be able to be a part of every Sendinblue and Mailchimp to your enterprise CRM devices for larger promoting and advertising communications.

Part Overview

  • Mailchimp treats e-mail lists as audiences and is proscribed to 1, 3, 5 or limitless audiences.
  • Mailchimp considers entire (non-unique) contact rely whereas Sendinblue considers distinctive contact rely.
  • Mailchimp presents barely larger segmentation decisions equal to predicted demographics in higher paid plans.

Marketing Automation

Marketing automation powered by personalised messages and behavioral concentrating on can do wonders for a enterprise. Each Sendinblue and Mailchimp assist personalization by merge tags and superior behavioral concentrating on. Let’s take a look:

Mailchimp Marketing Automation

mailchimp automation

Mailchimp’s automation capabilities will likely be grouped into four broad lessons:

  1. Primary automations: Welcome e-mail, data-based automation equal to birthdays or anniversaries.
  2. RSS-to-email automation from which you’ll create automated newsletters from RSS feeds.
  3. E-commerce automation equal to abandoned cart emails, product ideas, order notifications, first purchase and engagement emails to every loyal and inactive prospects (discover – that’s solely on the market for subscribers, and in some circumstances may require their premium transactional e-mail addon).
  4. Occasion-based automation: You’ll be able to ship website online and app interaction information (equal to Logged In or Accomplished Degree) to Mailchimp and ship automated emails based totally on shopper behaviour.

Sendinblue Marketing Automation

Sendinblue moreover helps e-mail promoting and advertising automations very like Mailchimp equal to welcome messages, e-commerce train, transactional train, and so forth. However a severe distinction is that you simply simply don’t should pay additional to utilize this operate in Sendinblue – it’s already included.

sendinblue marketing automations

What models Sendinblue apart is its {{custom}} workflow builder. Sendinblue’s {{custom}} workflow builder helps you ship emails to prospects who perform a predefined sequence of actions. For event, it’s possible you’ll create a workflow whereby a shopper (who’s in your contact guidelines) visits a SaaS product website online, views the pricing internet web page after which exits the website online. On the tip of the workflow, an engagement e-mail (equal to webinar video or product demo) is shipped to the patron.

sendinblue leadscore workflow

Sendinblue moreover helps lead scoring which is a method to dynamically exchange the usual of your leads based totally on their behaviour. For event, if a contact opens your welcome e-mail, it’s possible you’ll assign +10 components to that contact. If a contact makes a purchase order order, assign +50 components, since he/she is inclined to purchase as soon as extra.

Part Overview

  • Mailchimp helps app events which Sendinblue doesn’t provide.
  • Sendinblue has a {{custom}} workflow builder and presents lead scoring which Mailchimp doesn’t have.
  • Each platforms moreover current ship time optimization whereby emails are delivered to the patron’s inbox based totally on when s/he’s greater than more likely to open the e-mail.

Marketing Channels

In at current’s omnichannel world, prospects will likely be reached by e-mail, SMS, Fb Messenger, WhatsApp, Instagram, push notifications (cell and web) and targeted adverts. (Have I missed any?)

Buyer communication will not be restricted to e-mail and proper right here’s how Sendinblue and Mailchimp are adopting.

mailchimp campaign types

In Mailchimp, it’s possible you’ll attain out to your prospects by:

  • Email
  • Touchdown pages
  • Bodily postcards
  • Social media adverts on Fb and Instagram
  • Retargeting adverts on Google, Fb and Instagram

Lookalike Audiences: Mailchimp moreover lets you create lookalike audiences for its social adverts and postcard campaigns. For event for individuals who don’t have the shopper’s bodily deal with on file, Mailchimp will cross-reference that profile with its database and submit the cardboard in your behalf. You should use lookalike audiences to create extraordinarily targeted campaigns.

sendinblue campaign types

In comparability, Sendinblue lets you attain out to your prospects by:

  • Email
  • Touchdown pages
  • SMS
  • Web site chat
  • Social media adverts on Fb
  • Retargeting adverts by AdRoll

Sendinblue gives you a unified dashboard from which you’ll deal with all communication alongside along with your prospects.

Part Overview

  • Sendinblue presents SMS and website online chat as additional promoting and advertising channels, whereas Mailchimp presents bodily postcards.
  • Mailchimp presents barely larger selling platforms and lookalike audiences.
  • In case of transactional emails, Sendinblue presents it within the equivalent plan, whereas Mailchimp requires you to purchase an additional service often known as Mandrill.

Reporting, Analytics & Insights

sendinblue campaign report

In phrases of reporting and analytics, every Sendinblue and Mailchimp provide very important metrics equal to e-mail open price, CTR (click-through price), guidelines churn price (number of unsubscriptions) and provide experiences that may help you measure advertising marketing campaign effectivity. You moreover get additional information equal to prime locations, growth sources and additional in paid plans.

mailchimp campaign benchmarking

Mailchimp moreover presents advertising marketing campaign benchmarking, which lets you study your advertising marketing campaign effectivity to enterprise benchmarks. Given Mailchimp’s giant purchaser base, it’s a reliable information provide that will stage out in case your campaigns are over performing or underperforming.

For those who be a part of your on-line retailer to Mailchimp, an attribute often known as Buyer Lifetime Worth (CLV) is assigned to each contact. You should use this information to create extraordinarily targeted re-engagement campaigns.

Further Instruments

Following are just some additional e-mail promoting and advertising choices that will improve advertising marketing campaign effectivity and measurement accuracy.

  • Official plugin: You’ll be able to arrange and use the official Sendinblue publication plugin out of your WordPress dashboard. MailChimp doesn’t provide their very personal official plugin, so that you simply’ll have to rely on third event plugin builders for simple integration with WordPress.
  • Email templates: Each platforms provide pre-built, conversion-optimized e-mail templates for quite a few advertising marketing campaign goals (equal to coach, inform, delight, and so forth.).
  • A/B testing: Sendinblue presents A/B testing in its paid plan as does Mailchimp.

Mailchimp moreover presents multivariate testing in its Premium plan (one factor which Sendinblue doesn’t have).

  • Third-party integrations: Mailchimp helps additional third-party integrations than Sendinblue, nonetheless essentially the most well-liked devices/places are supported by every platforms.

The next devices aren’t immediately related to e-mail promoting and advertising, nonetheless provide various revenue for individuals who’re considering each reply as your go-to promoting and advertising platform.

  • Touchdown pages: Mailchimp presents it with out value, Sendinblue presents this in its paid plan.
  • Web site builder: Provided solely by Mailchimp with out value, along with {{custom}} space assist.
  • Social media administration: Mailchimp presents free devices for social media posting and submit scheduling (Fb, Instagram and Twitter), and paid advert administration in Fb Adverts and Instagram Adverts.
  • Mailchimp moreover presents a content material materials studio which is principally a digital asset administration software program to your website online. Coupled with the social media software program, this turns into a powerful combo to deal with your social media presence immediately out of your Mailchimp dashboard.

Sendinblue vs Mailchimp – Pricing Comparability

Now for an vital aspect – pricing fashions provided by the two platforms. Right here’s a quick summary:

  • Mailchimp funds you based totally on entire number of contacts and the number of emails despatched.
  • Sendinblue funds you based totally solely on number of emails despatched. You’ll be able to have limitless contacts.

Mailchimp Pricing Overview & Evaluation

mailchimp pricing jan 2020

Mailchimp’s free plan is doubtless one of many predominant causes for its runaway success. You get superior e-mail promoting and advertising devices equal to single-step automations (welcome emails, abandoned cart), behavioral concentrating on, segmentation and tags, free e-mail templates, landing pages, website online builder with {{custom}} space assist, social media administration (pure posting and adverts) and content material materials studio. You’re restricted to 2,000 contacts and 10,000 emails/mo. You’re moreover restricted to a single viewers, nonetheless can create plenty of segments.

Mailchimp’s Contact Depend vs Worth Conundrum

mailchimp standard pricing plan based price increase based on contact count

Proper after the free plan is when points start to get fascinating. The pricing confirmed inside the screenshot above is for 500 contacts. The worth will improve as a result of the number of contacts grows.

For event, Mailchimp’s Customary Plan begins at $14.99/mo for 500 contacts capped at 50,000 emails/mo and $189/mo for 20,000 contacts capped at 240,000 emails per 30 days.

In comparability, Sendinblue’s most expensive plan with all choices, limitless contacts and 300,000 emails/mo costs $173/mo.

Right here’s an overview of Mailchimp’s paid plans:

  1. Mailchimp Necessities: This plan comprises all Three audiences, e-mail templates, helps A/B testing and {{custom}} branding, removes the Mailchimp footer, and 24×7 e-mail and chat assist. The entire number of emails despatched per 30 days is 10 cases your contact rely, capped at 500,000 emails/mo.
  2. Mailchimp Customary: This plan comprises 5 audiences, superior viewers insights along with purchaser lifetime value (LTV), retargeting adverts, custom-coded e-mail templates, assortment, social media submit scheduling (like Buffer), ship time optimization, provide by time zone and multi-step {{custom}} workflows along with event-based automation. The month-to-month e-mail sending prohibit is 12 cases your entire contact rely, capped at 1.2M emails/mo. Assist decisions are the equivalent as a result of the Necessities plan.
  3. Mailchimp Premium: This plan comprises superior segmentation, multivariate testing, limitless audiences and phone assist. The month-to-month e-mail sending prohibit is 15 cases your entire contact rely, capped at 1.2M emails/mo.

For an in depth overview of Mailchimp choices and plans, go to their website online.

Sendinblue Pricing Overview & Evaluation

sendinblue pricing jan 2020

This half presents an analysis of the numerous e-mail promoting and advertising plans provided by Sendinblue as of January 2020. I’ve tried to keep up this half as transient as doable, with out omitting any very important information. Every plan comprises the differentiating situation from the sooner plan. Consider it as what you get for the additional money you pay. Right here’s a quick summary of each of the current Sendinblue pricing plans:

  • Sendinblue’s Free plan lets you ship as a lot as 300 emails/day. You’ll be able to entry nearly all e-mail promoting and advertising choices along with e-mail templates, website online chat, promoting and advertising automation (along with workflow builder) and SMS promoting and advertising. The choices that aren’t included are adverts, landing pages and website online chat.
  • The Lite plan merely removes the day-to-day sending prohibit and helps as a lot as 40,000 emails each month. No totally different additional choices are provided.
  • The Important plan removes the Sendinblue emblem, reveals superior reporting statistics and comprises phone assist. Once more, no totally different additional choices are provided.
  • The Premium plan comprises every operate Sendinblue has to produce, and will ship as a lot as 300,000 emails per 30 days. Unlocked choices embody adverts, landing pages, A/B testing, send-time optimization and multi-user assist (first three included, and $12/additional shopper). The assistance decisions provided inside the Important and Premium plans are the equivalent.
  • The Enterprise plan comprises devoted assist, along with all totally different choices. You will need to additionally get a amount low value if in case you may have a extremely extreme e-mail provide requirement.

Wrapping Up – Which Platform to Select

Selecting a promoting and advertising platform relies upon the use case and totally different supporting parts. Following are two distinct use circumstances:

Weblog: Sendinblue would make additional sense for a weblog since you’re susceptible to have an enormous e-mail guidelines and may should ship a number of emails/month. Sendinblue may be considerably cheaper.

Satirically, the e-mail prohibit of Mailchimp’s free plan (10,000 emails/mo) is barely higher than Sendinblue’s free plan (9,000 emails/mo). Nevertheless Sendinblue presents limitless contacts in all its plans.

On-line Retailer: For an internet based mostly retailer, nurturing and fascinating alongside along with your viewers is significant to success. You’re moreover a lot much less susceptible to have a extremely extreme guidelines measurement (compared with a weblog’s publication). In such a case, I’d choose Mailchimp as a result of it presents larger devices in its Customary plan, equal to retargeting adverts, purchaser LTV and additional.

Nevertheless, as my retailer grows, (i.e. the guidelines measurement grows) I’d do a cost-vs-benefit analysis of Mailchimp vs Sendinblue based totally on my guidelines measurement, number of e-mail despatched per 30 days and platform-exclusive choices used. If Sendinblue appears to be significantly cheaper, I’d make the change.


Over to you – what do you focus on this comparative submit? Is there one thing you’d like in order so as to add? What’s your different for a promoting and advertising platform? Sendinblue or Mailchimp? Tell us inside the suggestions beneath!