Home Reviews AWeber vs Mailchimp: The Battle of the Email Marketing Platforms (2021)

AWeber vs Mailchimp: The Battle of the Email Marketing Platforms (2021)

In terms of efficiently promoting your enterprise, e-mail advertising ought to be at the core of your model consciousness technique. It’s the good medium for speaking and constructing rapport with present clients and performs a pivotal function in lead technology. For small and medium-sized companies, that significant connection is paramount for achievement.

However, have you learnt how greatest to go about it?

Whereas the advantages of good e-mail advertising are fairly apparent, many companies are not sure go about doing it in the proper method. Fortunately, software program suppliers similar to Mailchimp and AWeber blaze the path on this division, making getting began extra manageable than ever earlier than.

Each e-mail advertising platforms provide a smorgasbord of unbelievable options and a variety of cost choices to go well with all budgets. So, to get to the backside of which is greatest for your enterprise, we have to delve a bit deeper.

At their core, each Mailchimp and AWeber present all the instruments and steerage it’s good to launch profitable e-mail advertising campaigns and monitor their progress. Each additionally facilitate creating e-mail lists utilizing a variety of templates and enabling you to arrange autoresponders, design newsletters, handle e-mail campaigns, and extra.

In brief, each are incredible in their very own proper. So how do you select while you solely want one? Sufficient of the preamble — let’s check out AWeber vs Mailchimp.

AWeber vs Mailchimp: Background 

Wait, who’re these two e-mail advertising giants? Let’s check out each firms’ backgrounds.


AWeber was created again in 1998 by Tom Kulzer. He needed to determine an e-mail advertising platform that made sending focused emails simpler for small companies.

Quick ahead to as we speak, and it’s now helped over 1,000,000 small companies harness the energy of e-mail advertising to develop their manufacturers. 

AWeber background


Someday later, in 2001, Mailchimp was created by co-founders Dan Kurzius and Ben Chestnut. At the time, it was a facet hustle for the pair whose goal was to supply e-mail advertising providers for small companies.

Nonetheless, it now boasts round 16 million customers and a plethora of superior options.

Mailchimp background

AWeber vs Mailchimp: Signup Course of 

Signing up with both of these e-mail advertising platforms is the first step to getting began, however how simple is it?


AWeber makes signing up a stroll in the park, clearly promoting you can get began without spending a dime in a number of spots throughout its homepage. All it takes to create an account is a couple of private particulars, i.e. your title and e-mail handle. You’re then despatched an e-mail containing a hyperlink it’s good to click on on to proceed organising your account.

From right here, you’ll be able to arrange your password and select the kind of account you need. There’s a selection of two: Free or Professional (extra about these later). In the event you go for a free account, you may get began instantly. Nonetheless, when you select the Professional plan, you’ll have to enter your bank card particulars to pay on your subscription.

When you’ve chosen your required AWeber plan, you’re taken to a welcome video. This discloses every little thing it’s good to learn about getting began, organising your account, and also you’ll be given a possibility to customise your account’s options beginning with a couple of private and enterprise particulars. When you’ve carried out that, you’ll be able to transfer onto creating your first e-mail listing following AWeber’s straightforward, step-by-step course of.

AWeber signup process


In lots of respects, Mailchimp is simply as straightforward to get began with as AWeber. Right here, you can too decide to subscribe to a paid-for bundle or join free. 

When you’ve crammed in your title and e-mail handle, you’re despatched a affirmation e-mail with a hyperlink to finish your account setup — and that’s it, you’re carried out. Now, you’ll be able to choose your required plan from a selection of 4, together with Mailchimp’s free program. 

If obligatory, you’ll have to enter your bank card particulars for future funds. As soon as the preliminary setup is over and carried out with, you’re supplied with a couple of choices, together with studying extra about Mailchimp’s performance. Alternatively, you’ll be able to dive straight into making a marketing campaign — the selection is yours!

Mailchimp signup process

Signup Course of – Winner: A Draw!

In terms of signing up, each AWeber and Mailchimp have made the course of tremendous easy and easy.

Minimal info from you is required to get your account up and working, and each interfaces are easy, logical, and crisp. You may simply navigate your method round both with out situation.

AWeber vs Mailchimp: Core Options

Now for the bit we’re all right here for — the options!

When two platforms, similar to AWeber and Mailchimp, provide related providers, the satan actually lies in the particulars. So, beneath we’re taking an in-depth take a look at their core options to see who comes out on high. 

Email Templates

Templates are important in e-mail advertising for making the proper first impression. They have to be diversified, skilled, and attention-grabbing, however how do the two firms stack up in opposition to one another?


AWeber affords limitless entry to their intensive assortment of e-mail templates (there are over 700 to select from!) — all of that are professionally designed and embrace inventory photographs at no further cost.

Discovering your good e-mail template is made straightforward as you’ll be able to filter your search to discover a theme particularly designed to satisfy your trade’s wants. And because of AWeber’s intuitive drag and drop e-mail builder, these templates are simple to change. 

You even have the choice of utilizing their built-in AI Good Designer to create extremely professional-looking emails. Or, if in case you have the coding know-how, you can too customise your individual HTML template to deliver your actual imaginative and prescient to life. 

Plus, all of AWeber’s templates are responsive, so relaxation assured your emails will look fabulous regardless of the gadget used to view them.

AWeber email templates


Mailchimp additionally boasts a variety (round 100) of stunning, responsive e-mail templates to go well with varied functions, together with eCommerce, occasions, training, to call a couple of.

Some are a bit extra trendy when in comparison with AWeber’s choice. Nonetheless, there are considerably fewer out there, and their hottest templates are restricted to premium account holders. Equally to AWeber, you can too customise HTML templates, however once more, that is restricted to premium members.

Mailchimp email templates

Email Templates – Winner: AWeber

Though each platforms present professional-looking templates, the restrictions on what you are able to do with Mailchimp’s (on their free plan) and the reality there are solely round 100 out there in comparison with over 700 with AWeber imply AWeber wins this spherical.


Segmentation is significant for making the e-mail advertising expertise private on your clients. It means that you can break your mailing listing into totally different subsets to customise the sorts of emails you ship out. This goes a good distance to make sure your viewers receives one thing that actually speaks to them of their inbox.

So how do AWeber and Mailchimp carry out on this space?


AWeber affords dynamic segmentation throughout each their Free and Professional plans. This empowers you to make use of subscriber exercise to section your listing at a extra granular degree. Utilizing dynamic segmentation, you’ll be able to create and apply tags to subscribers to make sure they solely obtain e-mail content material that pertains to them. 

With AWeber’s Free bundle, you’ll be able to tag subscribers and arrange them utilizing fundamental segments. AWeber describes a fundamental section as “a set of subscribers you can create based mostly off of sure particular search standards”.

Whereas, with the Professional plan, you’ll be able to create segments based mostly on any subscriber information you’ve gathered. For instance, you would ship customized birthday emails based mostly on the date of beginning your subscribers supplied once they opted into your e-mail listing.

AWeber segmentation


Mailchimp affords some fairly cool segmentation instruments. For example, utilizing geolocation, you’ll be able to arrange contacts based mostly on their location. Plus, you’ll be able to add customized fields to your opt-in kinds to get the information it’s good to goal subscribers appropriately.

To not point out, you should utilize as much as 5 constructive or destructive circumstances to actually dig deep into e-mail listing segmentation and automation. Such circumstances might embrace earlier emails opened by the recipient, their gender, age, or buy historical past, to call a couple of.

Mailchimp additionally furnishes you with a variety of ready-made segments based mostly in your buyer’s buy historical past and marketing campaign exercise. Nonetheless, to entry these extra superior segmentation instruments, you have to be a Premium member.

Mailchimp segmentation

Segmentation – Winner: Mailchimp

We’ve to offer it to Mailchimp; their segmentation options outweigh AWeber’s. Nonetheless, it have to be stated that AWeber does provide some nice choices for no charge in any respect. So, all of it comes right down to what’s extra essential to you: superior segmentation or value?

Autoresponders & Marketing Automation

Autoresponders are important for acknowledging clients, even when you or your assist crew can’t reply to them right away. Autoresponders are additionally equally essential for confirming you’ve acquired the buyer’s e-mail.

You may arrange autoresponders upfront to be able to take a step again and deal with different areas of your enterprise. You are able to do so safely in the information that clients will proceed listening to from you. 

Extra typically talking, advertising automation can also be crucial for:

  • Saving you and your crew time
  • Perfecting your e-mail campaigns
  • Offering a extra personalized expertise on your recipients

Did a buyer abandon their cart? Or maybe they didn’t open your final e-mail? With advertising automation, you’ll be able to goal clients with emails related to the final motion they took, offering a singular expertise that delivers higher engagement. 

However who does it greatest?


AWeber has some nice, user-friendly choices the place e-mail automation is anxious. From AWeber’s campaigns instruments, you’ll be able to arrange your autoresponder workflows, then merely depart it to do its factor. 

AWeber additionally lets you use tags and clicks to create a extra customized person journey. There are a number of methods you’ll be able to customise e-mail automations, together with modifying:

  • the set off
  • the wait time for sending the e-mail
  • the utility of tags

Simply drag and drop these steps onto your marketing campaign canvas to create your individual personalized workflows. You may swap their order at any time or pause the marketing campaign totally everytime you like. 

AWeber automations


Mailchimp affords some fairly superior autoresponder and advertising automation options, with many extra choices to select from — empowering you to actually go to city in the division. Nonetheless, when you’re nonetheless new to issues, it runs the threat of turning into fiddly and overwhelming.

You may select from a range of predefined workflows and even create your individual by setting the following circumstances:

  • Tags: This defines the set off for sending an e-mail to a subscriber.
  • Subscriber exercise: Right here, the automation is triggered by a particular motion similar to a brand new subscriber signing up.
  • eCommerce: These automations hinge on the buyer’s buy historical past and purchaser exercise.
  • Information: Right here, automations are triggered based mostly on a chunk of information similar to a subscriber’s birthday.
Mailchimp automations

Autoresponders & Marketing Automation – Winner: Mailchimp

In terms of automation, though a bit overcomplicated partially, Mailchimp is the winner by a landslide, with AWeber paling compared right here.

Testing and Reporting

Rome wasn’t in-built a day, and neither is your e-mail advertising marketing campaign. Reaching that good advertising funnel goes to take trial and error. That’s why e-mail advertising platforms similar to AWeber and Mailchimp want to incorporate strong testing and reporting options.

Most notably, A/B testing means that you can ship two barely tweaked emails to related buyer segments to see which performs the greatest. For instance, you would possibly check out a unique headline on your e-mail to see which resonates extra together with your viewers. 

Excessive-quality e-mail advertising platforms allow you to generate experiences outlining your e-mail’s efficiency, i.e. click on charges, open charges, conversion charges, and extra.

That stated, let’s see how AWeber and Mailchimp fare on this division.


AWeber’s experiences provide you with details about open and click on charges, gross sales and income, and web site visitors. With these metrics at hand, you’ll be able to analyze which e-mail campaigns are making you cash to be able to focus your efforts on what’s working for your enterprise. 

All this info is at your fingertips with the AWeber stats app you can obtain and use from the comfort of your smartphone. This even tells you the place subscribers signed up and the way they’ve engaged together with your emails. AWeber gathers this information utilizing branded click on monitoring hyperlinks that let you know which customers clicked on the hyperlinks included in the physique of your e-mail. 

On high of that, AWeber additionally affords an built-in cut up testing performance. This lets you take a look at totally different variables similar to topic traces and messages to be able to hone in on what produces the most fruitful outcomes. 

You may put as much as three emails to the take a look at and select your most well-liked buyer segments for testing. You may as well cut up your take a look at in order that 40% of subscribers get the take a look at e-mail, and the remaining 60% obtain the higher-performing e-mail. This empowers you to see whether or not you’ll be able to enhance on what’s already working.

AWeber testing and reporting


A/B testing is an element of Mailchimp’s core arsenal. However the place they actually shine is with their information insights. Mailchimp comes with a predictive analytics software that analyzes your buyer’s future shopping for habits. For instance, it predicts which clients boast a excessive, reasonable, or low probability of buying out of your retailer.

It additionally identifies your most useful clients by measuring their ‘buyer lifetime worth’ to be able to prioritize the clients that actually matter.

Ship time optimization additionally makes use of Mailchimp’s person information to search out the perfect time to ship an e-mail inside 24 hours of your chosen ship date. 

However relying in your chosen Mailchimp subscription, its experiences and testing might get rather more in-depth.

For example, on the Professional or Premium plan, you can too unlock multivariate testing. This expands on its fundamental A/B testing characteristic by permitting you to check a number of variables in your e-mail campaigns (moderately than only one). This works wonders for enabling you to see how small tweaks affect your marketing campaign’s efficiency. 

Lastly, Mailchimp comes with a couple of experiences that grant precious insights, together with marketing campaign benchmark experiences, comparative experiences, and social put up experiences. You may as well measure click on and open charges and interact third-party monitoring choices similar to Clicktale or Google Analytics to additional analyze your e-mail campaigns. 

Mailchimp testing and reporting

Testing and Reporting – Winner: Mailchimp

All the important reporting and testing options that you simply want are current in each AWeber and Mailchimp. Nonetheless, with multivariate testing, Mailchimp takes issues one step additional. 

AWeber vs Mailchimp: Pricing – How A lot Will These Platforms Set You Again?

Pricing might be one of the most important elements you’ll wish to take into account. AWeber and Mailchimp might be the greatest e-mail advertising platforms in the world, but when they’re exterior your finances, they’re a no-go. 

That stated, which affords the greatest worth for cash? Let’s see.


AWeber shines on this class because of its exhaustive listing of options out there on its Free account plan. 

In fact, this might not be the proper choice for you — their Professional plan is unsurprisingly significantly better when you’re coping with an extra of 500 recipients. 

Nonetheless, for smaller companies, the free program is more likely to have something you would want, after which some.

AWeber’s Free plan unlocks entry to many of the platform’s options, as much as an viewers of 500, together with: 

  • Entry to all e-mail templates
  • Capacity to create customized HTML templates
  • Capacity to arrange autoresponders with a couple of message
  • Entry to dynamic segments
  • Entry to telephone assist, e-mail assist (past 30 days), and reside chat assist (past 30 days)
  • Entry to a free migration service
  • Direct integrations with Shopify and PayPal

Pricing for the Professional plan is a bit more difficult however does provide some extra superior options, together with:

  • Email cut up testing
  • Conduct-based automation
  • Branded click-tracking hyperlinks
  • Elimination of AWeber branding
  • Entry to superior message and viewers analytics
  • Gross sales monitoring
  • Cart abandonment/buy tagging performance

If these further advantages attraction to you, the Professional plan’s pricing grows with the dimension of your subscribers. The quotes beneath are based mostly on month-to-month billing:

  • 0-500 subscribers: $19 per 30 days
  • 501 – 2,500 subscribers: $29 per 30 days
  • 2,501 – 5,000 subscribers: $49 per 30 days
  • 5,001 – 10,000 subscribers: $69 per 30 days
  • 10,001 – 25,000 subscribers: $149 per 30 days

Suppose you may have over 25,000 folks subscribed to your e-mail listing. In that case, you’ll be able to contact AWeber for a citation for one of their personalized plans. Irrespective of the dimension of your enterprise, there’s a cost plan to fit your wants.

AWeber pricing


Whereas AWeber’s pricing plans are based mostly on the quantity of subscribers you may have, Mailchimp takes a barely totally different route, offering a selection of 4 applications.

The Free Bundle

With the freemium bundle, you’ll be able to:

  • Retailer as much as 2,000 contacts
  • Ship as much as 10,000 emails a month, with a each day restrict of 2,000
  • Create one viewers (this can be a listing of contacts you’ll be able to import into Mailchimp, which you’ll section later down the line)
  • Create one seat with proprietor permissions 
  • Entry a restricted choice of e-mail themes
  • Launch deserted cart emails
  • Run one-click automated welcome emails
  • Get entry to fundamental reporting

The Necessities Bundle

 This may set you again $9.99 per 30 days. Right here, you’ll get every little thing in the Free plan, plus you’ll be able to:

  • Retailer as much as 50,000 contacts
  • Create three audiences
  • Get entry to all e-mail templates
  • Create multi-step buyer journeys
  • Use customized branding (this lets you incorporate your organization’s brand and colours into your e-mail design, and you may take away the MailChimp footer and insert your individual particulars as a substitute)
  • Run A/B testing
  • Get entry to 24/7 e-mail and reside chat assist

The Customary Bundle

The Customary plan prices $14.99 a month. You’ll get every little thing in the earlier two applications, plus you’ll be able to:

  • Retailer as much as 100,000 contacts
  • Create 5 audiences
  • Get entry to a buyer journey builder and branching factors
  • Get entry to ship time optimization
  • Use behavioral focusing on
  • Use customized templates (you’ll be able to add your individual HTML coded templates for full design freedom)
  • Create dynamic content material (you’ll be able to drag content material blocks into your emails that routinely adapt to the buyer you’re emailing — for instance, the private product suggestions block routinely updates its content material based mostly on the buyer section you’ve chosen)

The Premium Bundle

That is Mailchimp’s most intensive bundle and, subsequently, the most costly choice at $299.99 per 30 days. You get every little thing in the Customary plan, plus you’ll be able to:

  • Retailer over 200,000 contacts
  • Create limitless audiences
  • Get entry to superior segmentation
  • Use multivariate testing and comparative reporting
  • Get entry to limitless seats and role-based entry
  • Contact telephone assist

On high of that, there’s additionally a pay-as-you-go choice.

Now, it’s price mentioning from the off that the options out there on Mailchimp’s free plan are significantly extra restricted in comparison with that of AWeber.

Mailchimp’s freemium bundle is appropriate for these simply beginning out and seeking to develop from the backside up. It covers most of the fundamentals however imposes extreme limitations throughout all its options. So, there’s a very good probability you’ll rapidly should improve to 1 of the paid plans when you begin rising.

That stated, I really like Mailchimp’s distinctive pay-as-you-go choice. That is perfect for companies who don’t want autoresponders and are unlikely to wish common mail use. The pricing differs relying on the territory, however when you’re sending advert hoc emails, this might be a terrific commitment-free choice.

Mailchimp pricing

Pricing – Winner: AWeber

Mailchimp’s pay-as-you-go choice is the good non-committal selection. It’s perfect for these not sending lots of emails or maybe eager to get a really feel for e-mail advertising earlier than making a month-to-month monetary dedication. In spite of everything, customers get entry to all the options of Mailchimps’s Necessities plan, moderately than the Free plan’s extra fundamental performance.

In terms of worth for cash, AWeber has to take the crown for the sheer selection of options out there at completely no price to the person. In fact, as your enterprise grows, or in order for you entry to these further options from the off, you’ll should improve to the Professional plan. Nonetheless, for AWeber’s Free plan alone, they’ve the edge over Mailchimp.

AWeber vs Mailchimp: Buyer Help – Do These Corporations Have Your Again?

There’s nothing worse than discovering an amazing e-mail advertising platform, solely to search out their buyer assist is non-existent. Let’s take a look at how these two compete on customer support.


In terms of buyer assist, AWeber has this right down to a nice artwork. They provide a toll-free quantity, e-mail assist, and reside chat. Their workplace hours for telephone calls run from eight am – eight pm.

On high of that, in addition they provide 24/7 assist over each e-mail and reside chat. That is perfect when you’re not a 9-5 enterprise or coping with an pressing situation that wants solutions rapidly.

In addition they present entry to a useful on-line information base, full of solutions to often requested questions. Their official youTube web page is filled with useful video tutorials too.

AWeber customer support


Mailchimp offers a library of self-help sources you’ll be able to look by to search out the solutions to any questions you may have. For example, there’s ‘Mailchimp 101’, which takes you on an in depth tour of Mailchimp — that is an absolute should for full novices.

To not point out Mailchimp affords every little thing from guides and tutorials to advertising suggestions and particular pages for freelancers, builders, and companies. All in all, there’s masses of high-quality info you’ll be able to entry.

On high of that, e-mail assist is accessible too, as is telephone assist, however you must be a ‘Premium’ member to unlock this.

Discovering Mailchimp’s enterprise hours is hard as they try to encourage customers to stay to the self-help sources. That stated, Mailchimp’s telephone line is open from 9 am – 5 pm, Monday to Friday. Nonetheless, their reside chat and e-mail assist can be found 24/7 throughout all paid accounts.

Observe that e-mail assist is barely out there for as much as 30 days with the Free plan and telephone and reside chat assist will not be included.

Mailchimp customer support

Buyer Help – Winner: AWeber

This one’s a no brainer! AWeber affords longer customer support hours for emails and telephone assist. Nonetheless, with its 24/7 reside chat assist, you’re unlikely ever to be stored ready. 

On the different hand, Mailchimp appears to do its utmost to supply options with out talking with you. This may be irritating, nonetheless, if the downside you’re experiencing can’t be discovered amongst their useful guides.

AWeber vs Mailchimp: Who Comes Out on Prime?

There’s no denying that each Mailchimp and AWeber deliver tons to the desk with regards to e-mail advertising, which is why each boast such sterling reputations. 

As each provide very related capabilities, the query of which you go for actually comes down to private desire, what you’re seeking to get out of the software program, and your finances. 

That stated, there are a pair of stand-out factors I’d like to shut on that will help you make your choice a bit sooner.

First of all, pricing. Though Mailchimp affords a freemium bundle, it’s far more restricted than AWeber. As such, when you’re simply getting began, otherwise you’re solely sending the odd e-newsletter right here and there, AWeber will most certainly be the extra inexpensive choice. Conversely, if in case you have a bigger viewers, Mailchimp will most likely work out the least expensive choice in the long term. 

Secondly, performance. Mailchimp is undoubtedly extra difficult than AWeber, however it additionally offers far more in phrases of performance. This makes it a extra interesting selection for extra skilled entrepreneurs and people with extra intensive e-mail lists. In the event you can afford Mailchimp’s Premium plan, the degree of customizability and automation performance alone makes it a worthy selection.

Finally, each are glorious selections, and neither will do your on-line enterprise a disservice. What we’d like to know is whether or not you may have tried both of these e-mail advertising platforms? If that’s the case, what was your expertise, and which might you suggest to others? Tell us in the feedback beneath.